Our satisfaction guarantee is our promise to you. If you are ever dissatisfied, here is how we handle it:

- You have a 24 hour window to call us on 0423 633 992 to share your feedback.

- For move-in and move-out services, we offer a flexible 48 hour period.

- We will schedule a re-cleaning appointment to address any issues on the next business day.

- If concerns persist after our second visit, the matter is escalated to management. If we cannot resolve it to your satisfaction, you will receive a credit or refund.

Yes, we're fully insured. For verification of insurance or other documentation, contact us at [email protected].

A full checklist covering bedrooms, living areas, kitchen, and bathroom, including skirting boards, cornices, window ledges and frames, inside the oven, and inside cupboards. See the full checklist above.

Yes, we require payment details to secure your booking. We do not deduct charges at the time of booking. Instead, we place a hold on your account until after the job is completed, and payment is only taken once the service is finished.

We require a minimum of 24 hours' notice for cancellations. Cancellations made on the day of your appointment may incur a $50 charge.

Bellevue Hill, North Shore, Cremorne, Centennial Park, Northern Beaches, Macquarie Park, Inner West, Sutherland Shire, Blacktown, Greater Western Sydney, Parramatta, Campbelltown, Southwest Sydney, Eastern Suburbs, Waverley Council, and Georges River Council.